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Contact Us

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  • When will my order arrive?
    After you have placed an order, it is estimated that delivery will be within 2 - 4 working days.
  • How can I track my order?
    Once your order is confirmed, you will receive a confirmation email containing a unique tracking number. You can use this tracking number on our website to monitor the status of your order. Simply visit the "Order Tracking" page, enter your tracking number, and click "Track." This will provide you with real-time updates on the location and estimated delivery time of your package.
  • Does Frizzless have any physical store locations?
    As of now, Frizzless does not have any physical store locations. We operate exclusively online to ensure that we can provide the best natural hair products to a wider audience.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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